EDITOR – We have all come to accept the unpleasant experience of ordering a soft drink in a pub or hotel and having to pay a king’s ransom for the pleasure.
So you can imagine my surprise and delight when I attended a meeting at the Settlement in Caistor on Monday last: I ordered a pint of soda water with a couple of slices of fresh lime, and when I asked the price I was told they don’t charge for soda water and wouldn’t dream of putting a price on a couple of slices of lime.
At last, a business with real customer service.
Well done the Settlement.
Whitegate Hill, Caistor