EMAS slammed by New Year emergency calls

East Midlands Ambulance Service
East Midlands Ambulance Service
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The New Year period has again proved to be extraordinarily busy for East Midlands Ambulance Service (EMAS).

Richard Henderson, EMAS’ Director of Operations said: “On an average day, we expect to receive around 2,000 emergency 999 calls over a 24 hour period.

“However, in the first six hours of 2014 alone, we received 1,236 calls with our busiest time being between 1am and 2am when 291 calls were received - very nearly five emergencies per minute.

“I’d like to pay tribute to everyone who worked in on the frontline – those answering 999 calls in our Emergency Operations Centres and our clinicians out on the road providing medical treatment and care.

“They were supported by operational management teams based at hospital Emergency Departments to assist with the clinical handover of patients to hospital staff.

“We also value the assistance given by our Community First Responders, the British Red Cross, St John Ambulance and EMICS (East Midlands Immediate Care Scheme doctors), all of whom help us to provide the very best possible service.

“My thanks go to all of them for their continued dedication and support. Whilst most members of the public were celebrating the New Year, these people were hard at work doing a really great job in challenging circumstances.”

He added: “Although the festive season is over, we expect to continue to receive significant call numbers over the next few weeks, especially if the weather deteriorates.

“That’s why I’d urge people to be 999wise and to be aware of the options available for the treatment of minor illnesses or injuries rather than calling for an ambulance.”