Comments wanted on new post office plans

General News.
General News.

The Post Office is proposing to move Wragby Post Office from its current location to create a modern open-plan ‘local’ branch with extended opening hours for customers.

The proposed new location for the branch is Wragby Pet Shop, Clock House in the Market Place.

The Post Office is now inviting customers and interested parties to give their comments on the move in a six-week public consultation.

The move is part of major modernisation programme across the Post Office network designed to make it easier for customers to do business, through longer opening hours and modern open plan environments.

Post Office Regional Network Manager Adrian Wales said: “We understand how important having a Post Office is to residents in Wragby and we are confident that this new modern branch will meet the needs of the local community and secure services for the future.”

He added: “The modernisation is part of a major investment programme to convert the Post Office network to new-style branches and this investment, the largest in the history of the Post Office, makes a commitment to no more branch closure programmes.”

Post Office local is a new concept for delivering Post Office services from an open plan counter with Post Office products and services available alongside retail transactions during shop opening hours.

Opening hours at the proposed new location would be 09:00 to 17:30 Monday to Saturday, meaning customers would benefit from 51 hours of service per week – nine more than are currently offered.

During the public consultation Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal. The consultation will close on 06 January 2013, with extra time allocated to the usual six weeks of consultation to take the Christmas and New Year holidays into account.

Submissions can be made during the consultation by Freepost YOUR COMMENTS to Post Office Ltd, via email to, via the Customer Helpline on 08457 22 33 44 or Textphone 08457 22 33 55.

Customers can also register their views online through the convenient survey at with the branch code 267324.